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- Shipping Policy
Floreo ships gardening and farming tools across the United States through domestic and international fulfillment partners.
Order Processing Time: 1–5 business days
Estimated Delivery Time (USA): 7–20 business days
Shipping Origin: U.S. or international warehouses
Tracking: Tracking numbers are provided for all orders
Shipping Costs: Displayed clearly at checkout
Delivery times may vary due to carrier delays or customs processing.
- Orders may be fulfilled by third-party suppliers and shipped from U.S. or international warehouses depending on product availability.1
- Address Accuracy
Customers are responsible for providing accurate shipping information. Floreo is not responsible for orders lost due to incorrect addresses.
- Order Cancellation
Orders can be canceled or modified within 12 hours of purchase. After this period, orders may already be in processing.
- Returns & Exchanges
Returns are accepted under the following conditions:
Product is damaged, defective, or incorrect
Return request submitted within 7 days of delivery
Item is unused and in original condition
Customers must contact us before returning any product. Photos or videos may be required for verification.
- Refund Policy
Refunds are issued after inspection of returned items
Refunds are processed to the original payment method
Shipping fees are non-refundable unless the issue is caused by us or our supplier
- Non-Returnable Items
Items damaged due to misuse
Orders with incorrect shipping information
Items returned without prior authorization
- Contact Information
Email: support@floreo.com
