Privacy Policy

Privacy Policy

At Floreo, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website. This policy complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).

1. Information We Collect
   We may collect the following types of personal information:
   Name, email address, phone number
   Billing and shipping address
   Order and transaction details
   Payment information (processed securely by third-party providers; we do not store credit card details)
   Device and browser data such as IP address, cookies, and log files
2. How We Use Your Information
   We use your information to:
   Process and fulfill orders
   Ship products and provide tracking updates
   Communicate with customers and provide support
   Improve our website and services
   Prevent fraud and ensure store security
   Comply with U.S. legal and regulatory requirements
3. Sharing of Personal Information
   We may share your information with trusted third parties only when necessary, including:
   Shipping and fulfillment partners (such as CJdropshipping and logistics carriers)
   Payment processors (PayPal, Stripe, etc.)
   Analytics and marketing platforms
   We do not sell your personal information.
4. Advertising & Third-Party Services
   We use third-party advertising and analytics services such as Google Ads, Google Analytics, Meta Ads (Facebook & Instagram).
   These services may use cookies, pixels, or similar technologies to:
   Display relevant advertisements
   Measure advertising performance
   Improve marketing campaigns
   Users can manage or opt out of personalized ads through Google Ads Settings or Meta Ad Preferences.
5. Cookies
   Cookies are used to enhance user experience, analyze traffic, and personalize content. You can disable cookies through your browser settings.
6. Your Privacy Rights (U.S. Residents)
   U.S. residents have the right to:
   Request access to their personal data
   Request correction or deletion of personal data
   Request information about data usage
   To exercise your rights, please contact us.
7. Data Security
   We implement reasonable administrative and technical measures to protect personal information from unauthorized access or misuse.
8. Policy Updates
   We may update this Privacy Policy periodically. Any changes will be posted on this page.
9. Contact Information
   Store Name: Floreo
   Email: support@floreo.com
   Country of Operation: United States